Streamline Customer Communication with a Unified Inbox
Managing customer interactions across multiple platforms can be overwhelming. With our Unified Inbox, you can centralize all your customer conversations from WhatsApp, Facebook Messenger, Instagram, email, live chat, and more—all in one easy-to-use dashboard.
Why Choose Our Unified Inbox?
All-in-One Messaging – Access and respond to messages from multiple channels in a single dashboard.
Multi-Agent Support – Assign chats to different team members for faster response times.
WhatsApp API Integration – Manage customer conversations directly through the official WhatsApp Business API.
Automation & Chatbots – Set up automated responses and AI-powered chatbots for instant replies.
Customer Data & Insights – View customer history, conversation logs, and analytics for improved support.
Multi-Device Access – Use the inbox on desktop, tablet, or mobile for seamless team collaboration.
Key Features of Our Unified Inbox
1. Centralized Messaging Platform
Combine WhatsApp, Facebook Messenger, Instagram, email, live chat, and SMS in one inbox.
Eliminate the hassle of switching between multiple platforms.
2. Multi-Agent Collaboration
Assign conversations to different team members for efficient query resolution.
Internal notes and chat transfer features for smooth communication.
3. Automated Replies & Chatbots
AI-powered chatbots for handling common queries 24/7.
Set up predefined responses to save time and improve efficiency.
4. Customer Interaction History
View past conversations, purchase history, and customer preferences.
Deliver personalized support based on previous interactions.
5. Real-Time Notifications & Alerts
Never miss a message with instant alerts and reminders.
Customize notifications based on priority or assigned agents.
6. Integration with CRM & Helpdesk Tools
Seamlessly connect with existing CRM systems like HubSpot, Salesforce, or Zoho CRM.
Link with helpdesk platforms like Zendesk or Freshdesk for streamlined ticketing.
Who Can Benefit from Our Unified Inbox?
E-commerce & Retail – Manage orders, customer inquiries, and support in one place.
Customer Support Teams – Improve response times and efficiency with a centralized dashboard.
Service-Based Businesses – Handle client interactions, bookings, and inquiries easily.
Healthcare & Clinics – Communicate with patients and schedule appointments efficiently.
Real Estate Agencies – Engage with potential buyers across multiple messaging platforms.
Why Choose Us?
User-Friendly Dashboard – Intuitive interface for easy navigation and use.
Customizable Workflows – Tailor automation, responses, and team roles to fit your business needs.
Secure & Scalable – End-to-end encryption and cloud-based storage for security and growth.
24/7 Support – Get expert assistance whenever you need it.
Get Started with Unified Inbox Today!
Simplify your customer communication with our Unified Inbox and never miss a message again. Contact us today to learn more!